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Frequently asked questions

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What is Freshpost Delivery?

Freshpost Delivery is an online grocery delivery service that allows you to shop from your favorite local stores and have your groceries delivered to your door in as fast as an hour.

How much is Freshpost Delivery Fee?

Our Freshpost Delivery Fee is ₱149 per transaction + ₱10/km + ₱100 Shopping Fee for our Driver-partners and shoppers, shown at checkout order details. Order is immediately received and will be delivered within the next 2 hours or less, driver/shopper will call to confirm order.

How much can I order?

COD Maximum amount per transaction is P2,000.00, and no limit for debit/credit card or GCash transactions.

How do I place an order?

Download our app, browse through the available products, add items to your cart, confirm orders and proceed to checkout, store or vendor will now confirm your order and await a driver/shopper to pickup orders and deliver straight to you.

We’re here for you! Reach out to our support team using the contact form below, or chat with us using WhatsApp.

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For Vendors and Stores

Freshpost® Vendor/Store Knowledge-base and FAQs

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For Drivers and Shoppers

Freshpost® Driver-Partner Knowledge-base and FAQs

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